The organization elected to deliver training in a hybrid model in which end users would assemble at offsite locations that accommodated safe social distancing. The ongoing COVID-19 pandemic meant that VCU Health had to weigh the pros and cons of providing offsite, in-person, and virtual training. "CTG was able to pivot quickly to address changing training, readiness, and go-live needs.” "CTG was an important partner during our Epic go-live," says Sharon Gibbs, Senior Director of EHR Operations at VCU Health. In preparation for the activation, CTG collaborated with the health system on activities related to training, virtual and onsite support levels and logistics, and inpatient and ambulatory technical readiness-all critical to ensuring adequate training, staffing, and technical preparation for go-live. VCU Health then engaged CTG for activation and training support solutions. On December 1, 2021, VCU Health announced its plans for enterprise-wide deployment of Epic, an electronic health record (EHR), to provide patient-centered care and a fully connected network across the enterprise by improving patient and clinician communications and care decisions.Įarly in the organization's Epic implementation planning process, CTG was engaged to support critical legacy applications to allow internal health system resources to focus on Epic planning and application training. Throughout the engagement, CTG provided solutions for legacy applications, critical go-live readiness activities, end-user training, workflow optimization, and in-person end-user application support for the VCU Health enterprise. Provides Critical Legacy Application and Readiness Support Delivers Epic Go-Live Training and At-the-Elbow Assistance for Over 16,000 End UsersīUFFALO, N.Y., Ma(GLOBE NEWSWIRE) - CTG (NASDAQ: CTG), a leading provider of digital IT solutions in North America and Western Europe, today announced the successful collaboration with VCU Health System during their Epic go-live in December 2021.
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